Version 1.0 
Last update: 03.04.2026

1. Welcome Bonuses: What you can get

CASONGO provides the following bonus offers for your first three deposits:

• 450% Bonanza Welcome Pack;
• 100% Welcome Slots Bonus;
• 100 Welcome Free Spins;
• Welcome Combo Pack.

1.1 450% Bonanza Welcome Pack. It’s a pack of 3 consecutive bonuses. that are distributed as follows:

• 100% Bonanza Bonus up to ৳3,000 bonus on 1st deposit of min. ৳500
• 150% Bonanza Bonus up to ৳3,000 bonus on 2nd deposit of min. ৳500
• 200% Bonanza Bonus up to ৳2,000 bonus on 3rd deposit of min. ৳500

The percentage and amount of your Bonanza Bonus from the Bonanza Welcome Pack are tied to the order of your deposit (1st, 2nd, or 3rd).  

1.2 100% Welcome Slots Bonus. It’s the 100% Bonus Money up to ৳3,000 on one of the initial 3 deposits of min. ৳500 each. You can use this bonus to play Slots at Casongo.

1.3 100 Welcome Free Spins. It’s the 100 Free Spins bonus on one of the initial 3 deposits of min. ৳500 each. The Free Spins are available in Gates of Olympus.

1.4 Welcome Combo Pack. The bonus consists of 33% Bonus Money up to ৳3,000 and 33 Free Spins in Aviator. The bonus is available on one of the initial 3 deposits of min. ৳500 each.

Each Welcome bonus is available only once per initial 3 deposits in a sequence of your choice. However, the bonuses from 450% Bonanza Welcome Pack are tied to the order of your deposit.

For example: 

If you have chosen the 100 Welcome Free Spins for your 1st deposit, the 100% Bonanza Bonus is unavailable to you. Still,  you can take 150% Bonanza Bonus on your 2nd deposit

2. Deposit Bonus Mechanics: How you can get it

2.1 You can choose your first Welcome Bonus during registration by selecting from a drop-down bonus menu. If you want to change the first bonus, you can reselect your preferred one in the Promotion Section after registration and before making your deposit. 

2.2 For your first 3 deposits, you can select the deposit offers available in Promotions.

2.3 You have to deposit a certain amount (৳500) to receive any of your Welcome Bonuses. 

3. How to activate and claim your Bonus

Your available bonus offers can be found in Promotions.

Your awarded bonuses can be found in Rewards (in your Profile).

How to activate the Welcome Bonus?

• Go to the Promotions
• Select the bonus you like and click the button on the promo card
• Make a deposit of at least ৳500
• Claim your bonus in Rewards
• Congratulations, the bonus is yours!

4. General Welcome Bonus Terms

4.1 Wagering Requirements

4.1.1 If you want to convert bonus money into real money and withdraw it, you need to place a certain amount of bets on eligible games. 

4.1.2 All eligible games contribute 100% towards the wagering requirement. This means every bet placed on eligible games counts fully (1:1) toward completing the wagering requirements. If the contribution changes, it will always be specified on the promo/reward card.

4.1.3 For Money Bonuses, wagering is applied to the total amount credited to your bonus balance. This money is treated as both bonus funds and a deposit on the bonus balance, so the wagering is calculated based on the full amount.

For Free Spins, wagering is applied to the total amount credited to your bonus balance from free spins. These winnings are treated as both bonus funds and a deposit on the bonus balance, so the wagering is calculated based on the full amount.

4.1.4 Depending on specific Welcome Bonus Terms, the eligible games for wagering are following:

• For Welcome Bonus money: selected slots
• For winnings from FS in Gates of Olympus: in Gates of Olympus by Pragmatic Play
• for winnings from FS in Aviator: in Aviator by Spribe

The games listed by the link have 0 contribution towards wagering requirements.

4.1.5 For bonus wagering requirements, real money is wagered first, then bonus money. 

4.1.6 All bets placed with bonus money will have winnings on the bonus money balance until the wagering requirements are met. 

4.1.7 While wagering an active bonus on Instant Games, the player should make an in-game cash out (whether manually or using the Auto-Cashout feature) at a multiplier of x1.5 or higher. Otherwise, it shall be considered fraudulent behavior. In such a case, CASONGO reserves the right to void (confiscate) any or all of the player's bonus amounts.

4.1.8 The maximum bet while wagering Bonus is limited to 1,000 BDT.

4.2 Max Win

Potential winnings from bonus money (including free spins results and cashback) can be limited (capped). 

All winnings above the limit will be voided. 

Maximum winnings from Bonus funds depend on the specific bonus rules (read the Promo Card before accepting the offer, see Reward Card to check your active bonus).

4.3 Cancel Bonus

You can decline the bonus offer at different stages of its mechanics:

4.3.1 Before completing the bonus accrual requirement (deposit or bet), you can deactivate your bonus card in Promotions. This way, you will opt out of the bonus campaign. 

4.3.2 After completing the bonus accrual requirement (deposit, bet, or no-requirement reward), you can cancel your rewarded bonus card in Rewards (in your Profile) before or after claiming it.

4.3.3 If you cancel a claimed (active) bonus, all winnings received from the bonus money bets will also be canceled.

4.3.4 If somehow you wish to, but are unable to cancel your bonus, please contact the Support.

4.4. Withdrawals

Bonus Money cannot be withdrawn from your account. In order to withdraw money from your Bonus balance, you have to convert Bonus into Real Money by completing the wagering requirements (see clause 4.1).

5. Technical issues

5.1 Please note that, due to a short platform technical delay or the user’s browser cache/cookies, the bonus already used may still appear in the profile’s Rewards section, even though it is no longer available for further use. 

5.2 The same sort of issue (as in 5.1) may occur if the reward card is missing from your Rewards section, even though it should appear after you meet the accrual requirements. 

5.3 Both cases (5.1, 5.2) may be solved by clearing the browser cache and reloading the page. In case it doesn’t help, please make sure you have completed the accrual requirements, and if so, contact the Support. 

6. Bonus Fairness Rules and Fraud Prevention

6.1 Only one bonus offer (such as Free Spins, Bonus Money, Real Money, or Combined) can be accrued for each eligible action (e.g., a deposit or a specific bet amount). Attempts to obtain multiple offers for a single action will be considered fraudulent.

6.2 Casongo reserves the right to modify or cancel these terms and any promotion terms at any time and for any reason, without prior notice.

6.3 Casongo reserves the right to exclude players from any promotion, confiscate funds, and/or cancel free bets in the event of abuse of the offer.

6.4 Penalties for abuse may result in the permanent closure of the player's account on Casongo.

6.5 General Terms and Conditions Apply.